Shipping & Returns

Processing and Handling

  • Most weekday orders received before 11AM PST are shipped the same day.
  • Sales tax is charged on California orders.
  • Origination: Ships from Los Angeles.
  • Custom Printing: Adds 1 day to handling time.

Shipping Options

  • UPS Ground 4-6 Business days
  • UPS 2nd Day 2 Business days (excluded from shipping promotion)
  • UPS Next Day 1 Business day (excluded from shipping promotion)

Free Shipping Promotion

  • Orders of $149 or more qualify for Free UPS Ground Shipping within continental U.S.
  • Excluded: Alaska, Hawaii, U.S. Territories, Guam, APO. Standard UPS Shipping Rate plus 10% is applied to these destinations.
  • Tax and Shipping calculated at checkout.
  • Free Shipping calculations do not include shipping charges or sales tax and after sales promotions.

Return Policy

  • Items must be in unused and saleable condition.
  • No returns on discontinued merchandise (except for defects, upon approval).
  • No returns on close-out or overstock sale products.
  • Custom printed extension cords are non-returnable unless defective.
  • A 20% restocking charge will be applied to unauthorized returns.
  • Customer is responsible for paying any and all return freight costs.

Return Authorization (RA)

  • Email us at customerservice@milspecdirect.com
  • Call us (800) 279-3817 extension 4832
  • Include RA Number and Complete Contact Information
  • Refunds are applied to the payment method used and are contingent upon receipt of the product, less shipping and restocking fees.
  • All sales final after 90 days.

Cords 101

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Cords 101
Extension Cord Safety Tips for Holiday Displays

The holidays are here - time to channel your inner Clark Griswold and decorate with outdoor lights, inflatables and yard art. The most spectacular displays all have one thing in common: electricity. And that means extension cords. Lots of extension cords.) ...Read More

Cords 101
Why You Need CGM (Continuous Ground Monitoring) Extension Cords

CGM (Continuous Ground Monitoring) extension cords are a necessary tool on every work site because they allow you to see whether there is ground continuity with a quick glance at the end of the cord.) ...Read More

Cords 101
Colored Extension Cords Offer More Than Bright Colors

Some people love the idea of buying neon extension cords because they offer a bright burst of color to the area where the extension cord is being used. But there are other advantages that these cords have to offer as well.) ...Read More