Processing and Handling
- Most weekday orders received before 11AM PST are shipped the same day.
- Sales tax is charged on California orders.
- Origination: Ships from Los Angeles.
- Custom Printing: Adds 1 day to handling time.
- UPS Ground 4-6 Business days
- UPS 2nd Day 2 Business days (excluded from shipping promotion)
- UPS Next Day 1 Business day (excluded from shipping promotion)
Free Shipping Promotion
- Orders of $149 or more qualify for Free UPS Ground Shipping within continental U.S.
- Excluded: Alaska, Hawaii, U.S. Territories, Guam, APO. Standard UPS Shipping Rate plus 10% is applied to these destinations.
- Tax and Shipping calculated at checkout.
- Free Shipping calculations do not include shipping charges or sales tax and after sales promotions.
- Items must be in unused and saleable condition.
- No returns on discontinued merchandise (except for defects, upon approval).
- No returns on close-out or overstock sale products.
- Custom printed extension cords are non-returnable unless defective.
- A 20% restocking charge will be applied to unauthorized returns.
- Customer is responsible for paying any and all return freight costs.
Return Authorization (RA)
- Email us at firstname.lastname@example.org
- Call us (800) 279-3817 extension 4832
- Include RA Number and Complete Contact Information
- Refunds are applied to the payment method used and are contingent upon receipt of the product, less shipping and restocking fees.
- All sales final after 90 days.